Shipping MethodsWe ship via FedEx (Ground, Next Day, 2nd Day, etc.). Shipping costs and options are listed when you check out. You will be notified via e-mail (providing you supplied a valid e-mail address that is not blocked or filtered) when your order has shipped. Once your order has been shipped, a tracking number will be e-mailed to you.
CREDIT CARD ORDERS CAN ONLY BE SHIPPED TO THE BILLING ADDRESS of the credit card for all first time orders. After 30 days of the first order being shipped and received, we can ship to other locations, such as your place of work provided you are using the same credit card as your first order.
Shipping TimeAll orders are shipped and delivered on business days only (Monday-Friday). For instance, if you were to place an order for Next Day Air on a Friday before the shipping cut off, the package would be delivered the next business day which would be Monday. If you order AFTER the cut off time on Friday, the order would be shipped Next Day Air on Monday, and be delivered on Tuesday.
If your selection is not a stock item for either us or the factory, it will have to be SPECIAL ORDERED. Please allow 14-21 days for special order items to be produced. If you order other items with one special order item, we will ship the in stock items as soon as your order is placed.
Note: If you order a special order item, and choose Next Day Air or another expedited service, the item will be shipped out Next Day Air or otherwise, AFTER the 2-3 week production time.